FAQ

 

All orders are packed and dispatched from our Melbourne-based facility in Australia.

Orders are usually processed within 1–2 business days. Once shipped via Australia Post Express, most deliveries arrive within 1–2 business days, depending on your location.

Not for human or veterinary use
These products are strictly intended for laboratory research purposes only. They are not intended for human consumption, medical use, therapeutic application, or veterinary use under any circumstances. Any use outside of controlled research environments is strictly prohibited.

We will send you tracking the following business day

We can only accept a refund if your order has not been processed. Once you have made payment then the order will be packed promptly 

We carefully evaluate and source our products to ensure they meet our quality standards before making them available to our customers.